Privacy Policy

Last updated: 21 October 2026

Mainframe Ltd respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to that data.

1. Who we are

Mainframe Ltd is a creative studio providing CGI, animation, motion design, and related production services. Mainframe Ltd is registered in England and Wales, company number 03597627. Our registered office is Studio 10, The Piano Factory, 117 Farringdon Road, London EC1R 3BX.

If you have any questions about this Privacy Policy or how we use your data, please contact:

Email: joel@mainframe.co.uk

2. What data we collect

We may collect and use the following personal data:

  • your name

  • your email address

  • your company name

  • your phone number, if you provide it

  • any information you include when contacting us

  • website usage data such as pages viewed, referral source, browser, device, and approximate location

3. How we collect your data

We collect data when:

  • you contact us by email, form, LinkedIn, or other channels

  • you use or browse our website

  • you interact with our advertising or analytics tools, where applicable

4. How we use your data

We use personal data to:

  • respond to enquiries

  • communicate with clients and prospective clients

  • provide and manage our services

  • improve our website and marketing

  • understand how visitors use our site

  • identify which organisations visit our site, so we can follow up on business interest

  • measure the effectiveness of our advertising and content

5. Lawful bases

We process personal data where necessary for:

  • our legitimate interests in operating, improving, and promoting our business

  • taking steps at your request before entering into a contract

  • performing a contract where relevant

  • complying with legal obligations

  • consent, where required for cookies or similar technologies

6. Analytics, advertising, and cookies

We may use third-party tools to understand website traffic, user behaviour, page performance, and advertising effectiveness.

These may include services such as:

  • Google Analytics

  • Google Ads

  • Google Search Console

  • Google Tag Manager

  • Microsoft Clarity

  • LinkedIn advertising and analytics tools

  • a business visitor identification service, which identifies the companies whose networks visit our site

These services may use cookies or similar technologies. Where required, we rely on your consent.

7. Sharing your data

We may share personal data with trusted third-party service providers who support our website, analytics, advertising, communications, and business operations.

We may also disclose data where required by law.

8. International transfers

Some of the third-party services we use may process data outside the UK. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place.

9. How long we keep data

We keep personal data only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including to respond to enquiries, provide services, and meet legal or accounting requirements.

10. Your rights

You may have rights under data protection law, including the right to request access to your personal data, ask for corrections, object to certain processing, or request deletion where applicable.

You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

To make a request, please contact:

joel@mainframe.co.uk

11. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

13. Contact us

If you have any questions about this Privacy Policy, please contact us:

joel@mainframe.co.uk